Privacy Policy

Safeness Australia is committed to protecting your privacy and understand you wish to have your personal information kept secure. 

Safeness Australia deals with information privacy in accordance with the Privacy Act 1988 (Cth) and the National Privacy Principles set out in the Privacy Act. Safeness Australia also complies with the Spam Act 2003 (Cth) which imposes restrictions on sending emails.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our website, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us.

This policy applies only to www.safenessaustralia.com.au  (“the website”) and not to other companies’ or organisations’ websites to which the website is linked.

Collection of Information

Information is collected from you to make it easier and more rewarding for you to use our services. There are many aspects of the site which can be viewed without providing personal information, however, for access to the Safeness Australia services, we are required to collect only personal information that is relevant and necessary in providing the services requested from us.

Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you do. It is entirely your choice whether you wish to access the service and respond to these questions or not.

Safeness Australia collects two types of information. The first type is anonymous information – that is, tracking information gathered as visitors navigate their way through the website such as which pages are visited, the length of time spent on each webpage etc. This information is collected for research purposes, is used in the aggregate (where possible), and remains anonymous.

If you want to remain completely anonymous, you’re still free to take advantage of the content available on our website without registration. The vast majority of our site does NOT require visitors to complete a registration form or give us contact information (such as a name and email address) to visit.

The second type of information that Safeness Australia collects is personal information. Safeness Australia will collect personal information such as your name, email address, or postal address, only when you provide it to us. With this information, Safeness Australia can provide a variety of personalised and enhanced services that are not available to anonymous users.

Why do we collect, hold and use your personal information?

Use of personal information

Safeness Australia will only use the personal information you have chosen to provide us for the purpose for which you provided it. Safeness Australia will not use it for any other purpose without your consent.

We collect, hold and use your personal information so that we can:

1. provide you with products and services and manage our relationship with you.

2. contact you, for example, to respond to your queries or complaints, or if we need to tell you something important.

3. comply with our legal obligations and assist government and law enforcement agencies or regulators; or

4. identify and tell you about other products or services that we think may be of interest to you.

If you do not provide us with your personal information, we may not be able to provide you with our services, communicate with you or respond to your enquiries.

The personal information we may solicit and collect directly from you or from another entity about you is only the information that is reasonably necessary for us to do our job for you for our functions and our activities.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Safeness Australia reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Changes to this Privacy Policy

Safeness Australia reserves the right to make amendments to this Privacy Policy at any time.

From time to time, we may change our policy on how we handle personal information or the types of personal information which we hold. Any changes to our policy will be published on our website.

You may obtain a copy of our current policy from our website or by contacting us at the contact details above.

Contacting us

Safeness Australia welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by the following means.

E-mail: info@safenessaustralia.com.au